ABOUT HONEY - SERENITY CARE SOLUTIONS LIMITED
To Give Your Loved Ones Quality Care They Deserve.
At Honey Serenity Care Solutions care, the service user is prioritised in our domiciliary and supported care services, and we strive to make a difference by being available when needed for those we support. We are a local home care provider serving Greater Manchester and surrounding county and would be delighted to assist you or a loved one by providing the best possible care and support that promotes independence.
Guaranteed Quality Service
Personalised care plans
Our Vision
To be the foremost provider of compassionate, high-quality care services that enhance independence, dignity, and well-being for everyone.
Our Mission
To provide personalised care services that meet the unique needs of each client, delivered with compassion, professionalism, and respect.
Our Aims & Objectives
To deliver a service of the highest quality that will improve and sustain the service user’s overall quality of life.
• With great passion for caring for people, we will achieve this goal by making positive impacts to people’s lives through the delivery of distinct services.
• The support and acts of care that we can guarantee include maintaining clients’ welfare and choice, support with daily living skills, support with emotional needs, and support with personal care whilst respecting our clients’ dignity. Not only do we pride this organisation in offering these services on an unlimited time schedule, but we also pride in individualizing, reviewing and managing needs along sides clients’ input, to ensure our support a success and well sustainable.
• Everything we do is always patient centred. We believe in the quality of life of our clients and therefore seamlessly aim to deliver services of the highest quality that will improve and sustain our client’s wellbeing. We follow clinical governance protocols and provide resources to evidence our support and care services.
• Furthermore, to ensure that each client’s needs and values are respected we also work according to the Equality and Diversity protected characteristics in matters of age, religion, gender reassignments pregnancy and maternity, culture, race or ethnic origin, sexuality and sexual orientation, political affiliation, marital status, parenthood and disabilities or impairments.
• More of our aims consists of matching the nominated worker as closely as possible with the client and respecting the need to change the care worker in the event of subsequent non-compatibility.
• To manage the care service efficiently and effectively in order to make best use of resources and to maximize value for money for the Purchaser / Service User.
• To involve service users and carers in the provisions, management and development of services which will be monitored regularly as part of the quality assurance framework ensuring that the service is run in the best interests of our service users.
• To ensure that all service users are aware of the procedures of making compliments, comments and complaints.